Browse through our Collections and search for the items you like, then click the "Add to cart" button and then "Check out". Enter your shipping and billing information and wait for your order to arrive. It's that simple!
We are shipping worldwide. We can certainly deliver goods to countries such as the USA, Canada, Australia, UK, all of Europe. In case the delivery to your country is impossible for some reasons, we will contact you and suggest solutions.
We send goods through our partners in different countries of the world to maintain low prices and the best quality of goods. Sometimes the delivery time of your goods may be slightly longer than expected. But all this happens for reasons beyond our control. We do our best to speed up the delivery process.
The estimated delivery time depends on the destination country. Order processing time usually takes 48 hours after placing the order. We leave such a period of time for our customers in case they suddenly decide to refuse an order.
Average delivery time is about 14-30 days from the date of shipping confirmation. Delivery time may differ depending on the delivery address and availability of delivery resources. Please note that delivery time may be longer due to the high demand for our items.
For customers in the US, Canada, Australia and most of Europe, we work with partners there to ensure a faster delivery and they will arrive in 10 - 20 days from the date of shipping confirmation.
Some products have their own delivery time, which is different from standard terms. Please note that the delivery time is usually listed on the product description page.
Shipping times will be affected by public holidays; manufacturers and couriers will limit their operations at these times. Unfortunately, this is outside of our control. Normal service resumes immediately after each holiday.
We ship your orders from various international warehouses (US, Canada, Mexico, Eastern Europe, China and Singapore). Our inventory is distributed over multiple fulfillment centers around the world so you could receive the order faster. This means orders containing multiple items may be shipped individually. You may receive an item before the next. So don't panic if you don't receive all of your items at once as the others are on the way. If you do not receive all your purchase within 45 days from the date of shipping confirmation, please contact us to look into your shipment or refund your payments.
We will send you a tracking number after we process your order. Simply visit the carrier's website and enter the tracking number to see the shipping status of your package. (We will send you all the information via email.)
If your credit card account is in a currency other than US Dollars, you may be charged at a different exchange rate than what is quoted on the website. These fees are determined by your bank's pricing and transaction fee policies. We are not responsible for the exchange rate of any charges your bank or issuing credit card company may charge you. For further details of foreign transaction fees, please contact your bank.
The value and shipping information is printed on a sticker on the outside of the package when your order is shipped. We will mark the package as a gift for our customers, but duties and taxes are calculated and charged by customs officials in your country. As such, they are beyond our control. As the importer of record, you are responsible for duties, taxes, and any other charges that your country chooses to impose for the import.
As charges are individually assessed by your country’s officials upon import, we are unable to provide an estimate on how much you may be charged for customs. Charges vary from cases to case. Instead, please try contacting the customs officials in your country to get a better idea of what the customs charges may be for your order.
When you click “CHECK OUT” button, in your shopping cart, you will see the information about your order in the right column. You'll see, on the right side also, a section called “Discount” that has a special field for that purpose. Enter your promo code then click the “Apply” button.
If you are shopping on a mobile platform you'll see a discount field at the top, when you reach the payment section.
We always try source for the best quality products for our customers. However, there are many factors that might have resulted your products to be damaged in the transit.
If you received a defective/damaged item, please kindly contact us by sending an email to firstname.lastname@example.org let us know your problem and please don't forget to attach photos/videos which can clearly show the issue. We'll send you a replacement one.
We offer a 14-day refund policy. If you're unhappy with your purchase, send us the product back and we'll refund your money immediately. Contact us at email@example.com for more details about shipping address for return and for getting your money back.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a tractable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
For more information you can see our Return Policy page.
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